Toronto Western Hospital

Family Health Team - Our Services

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How to use Our Services

It is important that your make an appointment before your visit. Please bring your blue UHN card, Health card and a list of the prescriptions
and over-the-counter medications you are now taking to each appointment. If your health care provider is unavailable and you need to be seen, another provider will help you.

Please give us at least 24 hours notice if you cannot make your appointment so that your appointment can be given to someone else.
Also, tell our receptionist if your telephone number or address has changed, so that we can contact you when necessary.

We can provide health care services in many of the languages our patients speak, or we can provide an interpreter if you inform us of your preferred language before each appointment.

After Hours Service

If you have a medical emergency after hours or on weekends, please call the Family Health Team at 416-603-5888. You will be connected to our Telephone Health Advisory Service, who will provide advice or, if necessary, will have your family doctor or another physician speak
with you.

Perscription Renewals

We no longer renew perscriptions over the telephone or by fax. Please remind your health care provider to perscribe enough medicine so you do not run out before your next visit.

Non-insured Services

The Ontario Ministry of Health does not insure some health care services. These include medical care supplies and examinations
requested by someone else. (For example: driver’s licence physicals; notes for work; ankle splints.) For a complete list please speak
to our receptionist. You may have to pay for these services. If you have an insurance form, please give it to your doctor at the beginning
of your visit.

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