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The purpose of patient education is to help patients make informed decisions about their health and health care and to cope with their illness. We do this by:
- Providing patients and their families with education about
illnesses and treatments - Helping patients learn how to participate in their treatments
- Teaching skills for managing long-term and chronic conditions
The Patient Education Network helps staff at each of our hospitals develop high-quality, easy-to-understand health information. UHN clinics and departments can call on the Network for help to produce pamphlets, handouts and Web pages to educate patients and their families.
Our Team
When you come to the hospital, many different professionals will provide education, including nurses, dietitians, physiotherapists, occupational therapists, social workers, speech-language pathologists, pharmacists and technicians. Each is an expert in helping you to understand your health issues and address your needs.
To support these professionals, the Patient Education Network has a team of individuals working to provide the most current information in an easy-to-understand format.
We want our patients and families to be informed about their health and be able to communicate with their health-care team. We will work to provide you with current information to help you be an educated health care consumer. Keep watching for additional information and health-care tips.
Contact Us
Elke Ruthig, Manager, Patient Education, Toronto General Hospital
Elke provides leadership to patient education initatives, ensuring patient-centered priorities are achieved. She assists hospital staff to develop high quality patient education projects within specific programs and across the UHN.
Tel: (416) 340-4800 ext. 5084
Fax: (416) 340-3620
E-mail: Elke.Ruthig@uhn.on.ca
Lavern Gravis, RN, Patient Education, Toronto General Hospital
Lavern ensures the daily operation of our TGH Patient & Family Library; working closely with patients, families and staff to help them find reliable health information. Lavern is also involved in activities that further effective patient education strategies and skills at TGH.
Tel : (416) 340-4800 ext.5731
Email : Lavern.Gravis@uhn.on.ca
Rita Kang, Manager, Patient Education,
Toronto Western Hospital
Rita provides leadership to patient education initatives, ensuring patient-centered priorities are achieved. She assists hospital staff to develop high quality patient education projects within specific programs and across the UHN.
Tel: (416) 603-5800 ext. 2544
Fax: (416) 603-5310
E-mail: Rita.Kang@uhn.on.ca
Phyllis Mancini,
Patient Education Specialist
Phyllis provides plain language editing, conducts plain language workshops and produces electronic and print patient education resources.
Tel: (416) 603-5800 ext. 6290
E-mail: Phyllis.Mancini@uhn.on.ca
Librarian
Our librarian ensures the daily operations within the TWH Patient & Family Library and promotes its services to the hospital and the TWH staff. She also participates in the strategic planning, execution and evaluation of patient education activities.
Tel: (416) 603-5800 ext. 6277
Email: twpfl@uhn.on.ca
Po-Lin Cheung-Leung, Health Information Specialist
Po-Lin ensures quality services at the Patient & Family Library in Toronto Western and Toronto General Hospitals. She maintains the Patient Education Network Web site.
Tel: (416) 603-5800 ext. 2220
E-mail: Po-Lin.Cheung-Leung@uhn.on.ca
Jenna Wiens, Graphic Artist
Jenna designs and develops customized graphics for patient education tools.
Tel: (416) 603-5800 ext 6192
E-mail: Jenna.Wiens@uhn.on.ca
Miu-Lin Wong,
Community Health Educator
Miu Lin delivers talks in the community to enhance access to health and social services for newcomers and community members. She coordinates patient education events and develops partnership with community partners to address community health needs through organizing health fairs and community outreach programs.
Tel: (416) 603-5800 x 2661
E-mail: Miulin.Wong@uhn.on.ca
Evangeline Roldan, Administrative Assistant
Evangeline provides administrative support for Patient Education.
Tel: (416) 603-5800 ext. 6475
Fax: (416) 603-5310
E-mail: Evangeline.Roldan@uhn.on.ca
