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Health Records

How do I get a copy of my health records?
If you were a patient of University Health Network (former Toronto Hospital), you can receive a copy of your health records by submitting a written request to the hospital where you were treated (Toronto General Hospital, Princess Margaret Hospital or Toronto Western Hospital, which also holds records for the former Doctor's Hospital). You can also download the Authorization for Disclosure of Medical Record Information Icon: Acrobat and fax it to the appropriate hospital's fax number (listed below).

Click here for a complete list of authorization forms.

What should the request include?
The written request for health records must include your name, date of birth and mailing address as well as the type of information you need. The request must be dated, witnessed and signed by one other person.

Will the hospital have all of my records on file?
University Health Network retains and manages patient records according to government legislation and the corporation by-laws. This means the hospital may only maintain some of your records.

What happens if I want my records released to another individual?
Whether you want your records released to a relative, friend, family doctor or another institution, you must submit a signed consent giving the hospital authorization to release your information. The consent is valid for six months and it must be dated and witnessed.

Do I need parental consent if I am a youth?
Yes. If you want your health records released and you are not at least 16 years old, you must have a parent or legal guardian submit the request on your behalf.

What happens if I am inquiring about records for a deceased patient?
To obtain records for individuals who are deceased or incapable of signing a consent, proof of executorship or legal signing authority must be submitted with the request.

How do I go about requesting birth information?
If you are looking for your birth information (e.g., proof of birth, time of birth), please submit a written request that includes your mother's full name at the time of your birth.

Does it cost me anything to request medical information?
There is an administrative cost for non-medical requests. A pre-payment fee must be submitted with your written request. For further information, download the fact sheet for release of information fees Icon: Acrobat.

For more information on University Health Network's release of information procedures and policies, contact Health Record Services:

Telephone: (416) 340-4771  
     
Fax: Princess Margaret Hospital (416) 946-6545
  Toronto Western Hospital (416) 603-5316
  Toronto General Hospital (416) 340-3829

The release of information office is open Monday to Friday, 8:00 am to 4:00 pm.

Please Note: Health Record Services requires the original signed authorization form in order to complete your request.

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